FAQ

Frequently Asked Questions

What is Teal N Bronze?

Teal N Bronze is an ethical beauty company with a unique focus on Body Care. Your body's largest organ is your skin, yet so many skin care companies fixate only on the face which makes up just 5% of your total skin. Even those that do have a body product aim to make your dirty skin clean, not maintain healthy skin.

Launched in 2015, Teal N Bronze is a full line of gender-neutral body care products that improve your skin to affect you total body wellness.

With Teal N Bronze you only get ingredients from nature: no preservatives, waxes, phthalates, parabens, toxins, nor chemicals. Everything we use is abundant, never depleting limited resources.

Our purpose is to bring you the most luxurious body care that reduces the waste in the world with multi-use, water-less products. We want to put kindness back into business by being honest and transparent as we deliver the premium customer excellence you deserve.

What makes a business ethical?

The integrity with which a company runs becomes the foundation for an ethical business. That means making deliberate decisions at every step that are for the best benefit of customers, partners, and the world. An ethical business harnesses the power of its money to support like-minded suppliers (fair-trade growers), causes (animal sanctuaries), creators (shop local), and environmental efforts (carbon-neutrality).

The profit of an ethical business does not go towards promoting more evil in the world. Tracing your dollar spent far enough will reveal some organizations that you might never choose to be associated with. Corporations have indirectly financed some of histories biggest atrocities using money from thousands of customers.

An Ethical Business will stand in its integrity to put purpose first and use its profit to improve the world.

Why are there so many names for beauty and what are the differences?

There are quite a few beauty and wellness products in the market now and just as many terms they use to describe themselves. While no one intends to be deceitful, there are specific implications attached to these terms. Here is how we define the following:

  • Natural Beauty - The word natural implies a safer source, but there are no industry standards. Unregulated ingredients could be grown using pesticides and unhealthy chemicals, though with good intention by farmers or backyard gardeners making individual batch products, not suitable for wide distribution. Their production environment is unregulated.
  • Green Beauty - Indicates that not only are the contents of the container natural or organic, but the packaging itself should be considerate of the environment. Green beauty may strive to be cruelty-free, but may still contain elements that prioritize the environment over humans.
  • Clean Beauty - Products that are created mindfully without any toxic ingredients. Ingredients ethically sourced and are made with the health of our bodies and the environment in mind. For Teal N Bronze, these are only plant-based ingredients we can recognize that are: USDA certified, pesticide-free, chemical-free, toxin-free, cruelty-free, with no refining processes.
  • Ethical Beauty - Products that are made with minimal impact to everyone's world. At each stage of development, an ethical beauty organization is mindful of how its every action ripples out to effect others. Ethical beauty puts purpose before profit, choosing energy efficiency over automation (where electricity must be created and machinery built and shipped to produce). Ethical beauty uses recycled containers where available like PET plastics which help other companies become more sustainable by their recycling damage and waste.

What does it mean to say Teal N Bronze gives back?

We have always been a platform for sevas (pronounced SAY-VAS). Seva is a Sanskrit word meaning selfless service, a core belief in Hinduism. Acts of sevas lead to collective benefit and gain, while undertaken without regard for the outcome of the individual.

Our professional roots came from marketing where too often the work we produced was in the spirit of bigger, faster, better, more. This was a great philosophy for commerce, but left us feeling empty.

We didn't start Teal N Bronze to make money. In 2015 we made a single butter for self-use with the ingredients we'd want to see in a perfect body care product. To perform sevas, we heard a farm for rescued monkeys was losing their space, so we printed a label to package and sell the butter to donate the money for Storybook Farm Primate Sanctuary.

Since then, we've proudly stood behind Hope for Hearts, Fight Like a Girl, and Sick Kids.

Our professional tribe has grown to consist of female and BIPOC-owned business partners, small batch producers, and locally-operated companies. When given the choice, we always put our money where our heart lies, even if that means we have to spend a little more.

Why should I choose organic skin care?

  1. As your body's largest organ, your skin comes into more contact with environmental impurities than any other.
  2. 60% of what you put onto your skin is absorbed into your body.

Armed with these two facts, you should be very aware of everything you come into contact with. You weren't designed for the chemicals and toxins that so many products that treat (clean) your skin with. And they weren't designed with your body's best interest in mind.

Organic skin care is only made of ingredients from nature that have been cultivated with as little processing as possible. Each element is rooted in the earth, time-tested to be effective and safe for people.

When you're considering your health, it shouldn't be so easy to overlook your largest organ, but know that if you do Teal N Bronze has a wellness solution to get you back on track. 

What is a Carbon Footprint?

A carbon footprint is how we measure the greenhouse gas emissions caused by any action undertaken by an individual, event, organization, service, or product. It is expressed as the carbon dioxide equivalent that is the by-product of these actions due to the consumption of fossil fuels.

Nearly every action you make causes a small amount of carbon dioxide to be produced, from turning on a light switch to the fuel for shipping goods to the growing of the food that made up your dinner last night.

All of these actions eventually result in climate change that affects every bit of life on earth.

While major contributors are manufacturing and power supply, the individual things you do daily add up as well. Every step you can take to personally reduce your contribution matters.

Teal N Bronze has not only made an annual financial contribution to offset our and others' carbon footprint, but our production uses minimal water, electricity and non-reusable resources to bring our passion to life.

What do all the certifications and little icons really mean?

Cruelty-Free/Leaping Bunny - This product is animal-safe, never tested on animals and none were harmed in the creation process.

Phthalate-Free - Phthalates are chemical compounds that were developed as lubricants and emulsifiers which are harmful to humans and environment. 

Phosphate-Free - Phosphorus is an essential element to plant growth, but when over-used to encourage rapid maturity and released back into water, over-growth of algae compromises aquatic ecosystems.

EcoCert - Appears on products that are made up of 95% organic plant-based ingredients. 

USDA Organic - 95% of a products ingredients must be organically produced by manufacturers certified by the United States Department of Agriculture.

What is our Shipping Policy?

Thank you for visiting and shopping at TealNBronze.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic (Canada)

Shipment method

Order Detail

Estimated delivery time

Shipment cost

Canada Post Standard

Over $50

3-5 business days

Free

Canada Post Standard

0-1.0 kg

3-5 business days

$10.00

Canada Post Standard

1.1-2 kg

3-5 business days

$15.00

Canada Post Expedited 0-1.0 kg 1-2 business days $15.00
Canada Post Expedited 1.1-2 kg 1-2 business days $21.90

 

International (UK)

Shipping Method Order Details Shipping Cost
International Air 2kg and up $105.00
International Air 1kg–1.999kg $50.25
International Air 0.501kg–0.999kg $41.00
International Air 0kg–0.499kg $21.75
International Surface 2kg and up $60.00

 

International (US)(

Shipping Method Order Details Shipping Cost
Expedited 0-0.5 kg $34.90
Expedited 0.5-1.5 kg $36.90
Standard $100 and up Free
Standard 0-0.5 kg $7.90
Standard 0.5-1.5 kg $19.90

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours for all domestic order.


Customs, Duties and Taxes


TealNBronze.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages


TealNBronze.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.